Emergency/After Hours/Weekend Procedures

IF THERE IS A LIFE-THREATENING EMERGENCY, PLEASE CALL 911 IMMEDIATELY!

If ANY alarm sounds in or around your home, call 911 immediately or the Mashpee Fire Department at 508- 539-1454.  If a safety issue has been determined or if you are unsure of the source of the alarm, please leave your home.  Once you are in a safe location, please contact the Guard House at 508-539-9650 about the issue.  The staff will alert the property manager, who will inform the responsible parties about the situation.

When a non-life-threatening emergency occurs after hours or on a weekend residents should contact the Guard House at (508) 539-9650 to report it.  The Guard House will contact Maintenance with the information.  The Maintenance Department will contact the resident directly to discuss the issue.

Please Note: The Maintenance Department does not have access to residents’ keys after hours or on weekends. – If a resident is LOCKED OUT, the resident will need to contact a locksmith.

Ace Locksmith – (508) 548-4565
Cape Cod Locksmith – (508) 202-1570
If the Locksmith(s) are closed for the day, please contact the Guard House. The Guard House will assist you with your issue.

The Guard House will direct issues regarding walkways in need of shoveling and icy walkways, parking lots and driveways to Landscaping.

Please Note: Low Battery Chirps on your Smoke Detectors or CO Detectors are not emergency issues.  If you are unable to change the batteries in your detectors, please contact a local handy man for assistance.

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